In the wake of Thursday’s storm, roofing storm-chasers will soon be knocking on doors. As homeowners, we expect a reasonable price and high-quality work. Knowing how to separate the experts from the fly-by-night contractors is more difficult. Maytée Sanz of Griffin Roofing, a Matthews-based GAF Master Elite® and Certified™ Contractor, walked us through the process.

So the wind blew shingles off your roof, a branch ripped off the gutters and now somebody is knocking on your door saying they can fix it. How do you verify they’re a legit business?

• Matthews requires a solicitation permit for door-to-door sales. Ask for a permit and make sure they provide it to you.

• Check for an insurance number, BBB, and manufacturer designation on any materials you receive.

• Make sure the contractor is properly licensed and registered with the state of North Carolina. You can also check their vehicle to make sure they have proper business markings such as company name, phone number, and license plates in the state where you live.

• Don’t let a contractor you don’t know on your roof; they may create damage in order to get a

Now that I’ve talked to several contractors, what do I do?

Before you hire a contractor:

• Get three quotes. Not only will you have a better idea about what the cost should be, but it will also give you a chance to think rather than jumping on the best deal. Once you have your quotes, do further homework.

• Check references and look up the business on BBB to make sure they are well rated.

• Get a copy of their insurance coverage.

• Get a written contract that outlines the price, work to be done, and the amount of insurance coverage.

I’ve found the right company for the job. Now I’m ready to sign on the line. What do I need to do?

• Have a clearly defined scope of work and expectations. Let the contractor know what you expect and listen to what they outline as the scope of the work. 

• Do not pay for the work in advance. It’s a red flag if a contractor asks for full or half payment upfront.

• Pay by credit card so you have additional protection.

Thanks for the help, Maytée!

Using these ideas as guidelines to proceed will help fend off headaches and frustration. Do your research, use common sense, and you will be well-prepared to find a contractor capable of repairing your home.