“These children are as individual as snowflakes,” said Caren. “How do we reach that child? It’s incumbent upon us that we find the lock (and key).”
Currently, the store employs/works with approximately 50 people between the ages of 18 and 35 (although there are a few younger and older talent); most are paid for their work. The store also employs six support staff including two job coaches. Approximately 50 people remain on a wait-list.
After undergoing an extensive application process, they are assessed to ensure a good fit for the store. Although the interview may not always result in a job, the group still sees the process as beneficial. “We get to learn about the kids,” said Bentzion, adding that the interview process is a great experience for the kids.
Once chosen, talent are offered work options ranging from three-month internships to approximately two year+ jobs. They are offered an array of opportunities ranging from arranging an area to assessing if inventory is stocked; from customer service to pricing. There is an IT crew handling some aspects of business – writing descriptions of merchandise to packaging and mailing it out.
To assist them in their tasks, all talent are given a three-week training period. After individual needs are assessed, they are offered whatever means are needed to help them complete their designated task(s). Individual job coaches help prepare guides, task sheets and fun lists with images and/or words. Descriptions are broken down into discreet pieces. Since they earn a wage, talents also learn the value of working and of earning money. “You save money for options in your life,” said Caren.
At every stage is the group’s desire to cater to each individual’s needs. “We take a look at what their interests are, we meet with them; we ask every single applicant what they want to be when they grow up...As long as we believe in our kids, we believe anything is possible,” said Bentzion.
“I think we’ve given hope to many families and we’ve given an opportunity to so many young kids - young adults who might not have had that opportunity…who may have graduated from high school and retreated to their room, retreated to their screens and now those kids are a part of that community,” said Caren. “They are working, they are interacting with the public and the public is being educated on the potential of our young adults and what they can do.”
The group points proudly to the fact that although they could capitalize on the heavy traffic the next door (Saturday) Farmer’s Market might bring, as Orthodox Jews, the store is closed on that day for the Sabbath. “We have a sign that says it’s the Sabbath….see you on Sunday, we’re open from 12-6,” said Lisa.